Privacy Policy
Last updated October 12, 2026
Primeway Cleaning LLC ("Primeway," "we," or "us") operates this website. This policy explains how we handle information you send through the website or to our published contact address.
Information we receive
When you request a quote, we receive the name, company or dealership, email address, phone number, city or ZIP code, cleaning frequency, and description you enter. If you email us directly, we receive your address and the contents of your message. Our website and security services also process limited technical information, such as an IP address, to operate the site, verify form submissions, and limit abuse.
How we use it
We use your information to review your inquiry, contact you, discuss a walkthrough or cleaning scope, prepare a quote, and manage the conversation. We also use technical information to protect the website and staff panel. Submitting the quote form does not enroll you in a marketing mailing list.
Who receives it
Quote requests are stored in a staff-only system, and their details are emailed to authorized Primeway team members. Messages sent to info@primewcleaning.com are forwarded to team inboxes. Service providers help us host the website, store requests, protect the form, and deliver email. They process information as needed to provide those services. We do not sell information submitted through the website or use it for targeted advertising.
Cookies and security
The website uses a short-lived cookie to confirm a successful form submission. The private staff panel uses sign-in cookies. A security check on the quote form may process browser and network signals to limit automated abuse. We do not run advertising or audience-tracking cookies on this website. We limit access to quote requests to authorized staff and use technical safeguards, but no online system can be guaranteed completely secure.
How long information stays
Quote requests remain in our staff database and related messages may remain in staff inboxes while needed to handle inquiries and business records. We have not set an automatic deletion period. You can contact us to ask about, correct, or request deletion of information you submitted; we will review the request and any applicable record-keeping needs.
Contact and updates
For privacy questions or requests, email info@primewcleaning.com or call (571) 946-7691. If our practices change, we will update this page and its date.